About Us
We are a dedicated insurance agency that simplifies the process of finding the right insurance coverage for your unique needs. We offer auto insurance, life, home, and renters insurance, plus motorcycle and boat coverage. Our bilingual team that speaks English and Spanish is known for delivering service that is caring and friendly. Proudly serving and insuring across the State of Florida. We encourage you to call our office for a free quote and get any of your questions about insurance answered.
Meet Our Team
Amy Rossi: Agency Owner
Amy is a proud Central Floridian who has called the Orlando area home for over 40 years. Raised in Longwood, she attended Sabal Point Elementary, Rock Lake Middle School, and Lake Brantley High School before graduating from the University of Florida as a proud Gator.
A devoted wife and mother of three — Preston, Anabelle, and Peyton — Amy cherishes family time. The family often retreats to their vacation home in Indian Shores on the Gulf Coast, where they enjoy beach days, fishing, crabbing, and boating.
Deeply committed to her community, Amy actively supports local organizations including Kids House, the Foundation for Foster Children, Winter Park High School Foundation. Her agency also participates in numerous charitable events throughout Orlando.
As an Allstate agency owner since 1997, Amy has grown her business and has recently merged her three locations into one central location. She is passionate about helping families protect what matters most and welcomes clients to visit the office.
Preston Rossi: Agency Sales Manager
Preston is the Sales Manager in the agency where he leads sales operations, drives business growth, and mentors a team of producers. As the son of Agency Owner Amy, Preston brings both deep industry knowledge and a personal commitment to the family legacy of providing exceptional insurance solutions to clients. He is also a proud graduate of the University of Florida as well.
With a strong focus on results and relationship-building, Preston specializes in developing high-performing sales strategies, optimizing client acquisition, and ensuring every policy aligns with the unique needs of individuals, families, and businesses. His leadership style emphasizes accountability, continuous improvement, and delivering real value beyond the sale.
Outside the office, Preston maintains a disciplined and active lifestyle. He regularly lifts weights to stay physically strong and mentally sharp, and he enjoys playing golf as a way to unwind, build relationships, and enjoy the outdoors.
As a proud son following in his mother Amy’s footsteps, Preston is passionate about growing the agency while upholding the same standards of integrity, personalized service, and client-first care that the agency was built on.
Kathleen Rodriguez: Agency Administration Manager
With over 15 years of experience in the insurance industry, I am a Licensed Personal Lines Specialist and Agency Manager at Amy Rossi & Associates, where I have proudly served for the entirety of my career. My expertise spans all aspects of Personal Lines Insurance, allowing me to provide clients with knowledgeable guidance and tailored coverage solutions that meet their unique needs.
Holding a 2-20 All-Lines Agent License, I bring a comprehensive understanding of insurance products and regulations, ensuring that every client receives informed, reliable service. My long-standing commitment to excellence has been built on trust, attention to detail, and a dedication to helping individuals and families protect what matters most.
As a Central Florida resident for over 30 years, I have a deep connection to the community and a strong understanding of the local market. I am passionate about serving my neighbors with integrity, professionalism, and a personalized approach that makes insurance simple and accessible.
When I’m not at work, my husband and I enjoy spending time with our family and friends, making the most of everything our community has to offer.
Paige Reinhardt: Agency Customer Service Manager
Paige began her insurance career in 2019 with a genuine passion for educating and empowering her clients. She is deeply committed to delivering an exceptional customer
experience in every interaction — making sure clients feel informed, confident, and fully supported throughout the process.
With a warm yet professional approach, Paige takes the time to clearly explain coverage options, answer questions thoroughly, and guide clients toward smart decisions that best fit their unique needs and budget. Her focus on transparency, responsiveness, and genuine care has earned her the trust of many families and individuals across Florida.
Outside the office, family is Paige’s top priority. She cherishes spending quality time with her husband and young son, whether it’s enjoying splash pads, taking long scenic walks, or relaxing on boat days together. These meaningful moments keep her grounded and reinforce her drive to help other families protect what matters most.
Rudy Batista: Licensed Sales Agent
Rudy is a dedicated insurance professional with over two years of experience in the industry. He helps individuals and families secure the right protection at the best possible value. As a licensed 220 and Life agent, Rudy specializes in auto, home, and life insurance. He builds customized coverage strategies designed to protect assets, reduce risk, and maximize savings.
Rudy does not believe in one-size-fits-all policies. His approach focuses on identifying coverage gaps, uncovering missed discounts, and ensuring clients are properly insured—not just cheaply insured. Whether it’s bundling multiple properties, structuring strong liability protection, or preparing families for the unexpected, he brings a consultative, results-driven mindset to every conversation.
As a father in a blended family with six children, Rudy understands firsthand how important it is to have the right coverage in place. That personal experience fuels his urgency to make sure his clients are protected correctly—before a claim ever happens.
Matt Garcia: Licensed Sales Agent
Matt Garcia is a Personal Lines Insurance Specialist in his first year of sales, focused on helping individuals and families secure dependable auto insurance coverage.
He is committed to building his expertise while delivering attentive, personalized service tailored to each client’s needs. Coming from a proud Cuban background, he values strong relationships and trust within the community. Outside of work, he enjoys golfing and is an avid fan of the Red Sox and Steelers, often using these interests to connect with clients. He also enjoys traveling with his girlfriend and spending time at home with his kitties.
Vanessa Velez : Licensed Sales Agent
Vanessa is a dedicated insurance professional originally from Worcester, Massachusetts. Since 2020, she has been proudly serving clients across all of Florida, helping them secure the
protection they need.
Vanessa strongly believes that putting customers first, maintaining the highest level of professionalism, and building genuine, close relationships are the foundation of her success. This client-focused approach has earned her consistent referrals from satisfied customers who eagerly recommend her to family and friends. She specializes in helping families find the right insurance solutions to protect their assets and secure their future. Her expertise covers a wide range of products, including auto, home, and life insurance. Whether guiding clients through their options or tailoring coverage to their specific needs, Vanessa delivers personalized service with care and attention to detail.
In her spare time, Vanessa enjoys taking vacations with her husband and children, creating lasting memories and recharging away from the office.
Melanie Velez: Licensed Sales Agent
Melanie Velez was born in Carolina, Puerto Rico, and is the eldest of six sisters. She moved to South Florida as a child before relocating with her mother to Orlando, Florida, where she has put down deep roots.
A devoted mother, wife, and caring daughter, Melanie brings over ten years of experience in the property and casualty insurance industry. She is known for her compassionate approach and genuine care for every client she serves. Melanie finds great joy in guiding customers through their insurance needs, ensuring they fully understand their coverage options and feel confident in their decisions.
When she is not helping clients, Melanie is actively involved in her community and her church. She enjoys spending quality time with her husband and children, whether it’s relaxing on lazy afternoons, crafting, gardening, or reading a good book. Every summer, she serves as a camp counselor for children and youth, continuing her passion for giving back.
Melanie brings warmth, compassion, and professionalism to everything she does, making her a trusted advisor and valued member of her community.
Andrey: Customer Service Representative
Originally from Miami, Andrey moved to Orlando in February 2025 to continue growing his career in the insurance industry. As a licensed 2-20 General Lines Agent, he brings a strong background in both customer service and sales, allowing him to support clients with both knowledge and care.
Andrey enjoys working in fast-paced environments and takes pride in going above and beyond to meet each customer’s needs. He’s known for his friendly, approachable style and his ability to make insurance conversations simple and stress-free.
His goal is to provide reliable, personalized service while helping customers feel confident they’re protecting what matters most.
Mayra Intriago : Customer Service/Sales Representative
Mayra is a highly experienced insurance professional with over a decade of expertise in auto and home insurance. Since joining the Florida team in 2016, she has brought her New York industry background together with a strong personal commitment to serving her clients.
As a proud Latina professional, Mayra understands that every family’s needs are unique. She takes pride in being a trusted advisor who listens first and provides tailored solutions second. Whether clients are shopping for a new policy or need guidance on existing coverage, Mayra delivers high-tier service and genuine peace of mind.
Her client-first approach, combined with deep product knowledge, has made her a go-to resource for families across Florida looking to protect what matters most.
Ileana Lopez: Customer Service Representative
Ileana is a seasoned insurance professional with over nine years of experience in the industry. She is dedicated to helping individuals and families protect what matters most through personalized property, casualty, and life insurance solutions at Allstate. Known for her client-centric approach, Ileana builds lasting relationships by delivering exceptional service, expert guidance, and tailored support that meets each client’s unique needs.
As a bilingual insurance agent, Ileana excels at connecting with diverse communities throughout Florida. She is committed to making the insurance process transparent, comfortable, and accessible, ensuring every client feels confident and well-protected at every stage of life.
Outside of work, Ileana values balance and enjoys spending quality time with her family. She also finds joy and creativity in baking homemade treats and gardening. These pursuits help her remain grounded and energized in her professional role.
Janet Mendez: Customer Service Representative
Janet is a dedicated member of the Allstate agency team in Orlando, where she joined in 2024 — the same year she graduated from the University of Central Florida. Having lived in the Orlando community for most of her life, she is passionate about helping local families and individuals with their unique insurance needs.
Janet is known for her attentive and personalized service. She takes the time to clearly explain coverage options and works closely with clients to ensure their policies are tailored to their specific goals and circumstances. Fluent in both English and Spanish, she provides clear communication and a comfortable experience for a diverse clientele.
Outside the office, Janet stays active and enjoys lifting weights and boxing at the gym. She also loves traveling and attending concerts, which help her maintain balance and bring positive energy to her work.
Monica Doyle : Administrative Representative
Monica is an experienced insurance professional with over six years in the industry, specializing in administrative support and customer service at Rossi and Associates Insurance Agency. They excel at helping clients navigate the often-complex world of insurance by providing clear, easy-to-understand guidance on coverage options and
policy details.
Known for their approachable and detail-oriented style, Monica is committed to ensuring every client feels informed, confident, and well-supported in their decisions. As a Central Florida resident for more than 30 years, they have a strong connection to the local community and take pride in delivering personalized service rooted in trust, reliability, and genuine care.
Outside of work, Monica enjoys spending quality time with family and friends.
Alex Fischbach : Administrative Representative
Alex has proudly called Orlando home since 2014 and is deeply passionate about serving her local community. With over six years of experience in the insurance industry, she joined the Allstate agency in 2023, bringing strong industry knowledge and a genuine client-focused approach to every interaction.
Alex earned her Bachelor’s Degree in Business Management from Lindenwood University in 2014. Her educational background, combined with real-world experience, allows her to provide thoughtful guidance and practical solutions to her clients.
Outside of the office, Alex enjoys spending quality time with her husband and their dogs, cherishing moments that keep her grounded and energized.
Laura D’Avanzo- Marketing Representative
Laura is our dedicated Marketing Representative, passionate about connecting with clients and crafting meaningful brand stories.
When she’s not working, Laura enjoys spending quality time with her children and staying actively involved in the Winter Park community, where her family has built a strong and meaningful life together. Her deep local roots and genuine commitment to community give her a unique understanding of the people and values that make Winter Park special.